Description based on the Specified Commercial Transactions Act

Shop name dim at noon
address 6-2-17 Chitosedai, Setagaya-ku, Tokyo 157-0071 *Not a store
email address dimatnoon@gmail.com
Homepage URL https://www.dimatnoon.com
Seller Name Respot Ltd.
Sales Manager Name Kumiko Umeno
Company phone number 03-6379-5564
Product delivery time *Items that have arrived will usually be shipped within 3 business days after your order is placed.
Pre-ordered items will be shipped within 3 business days of arrival from the manufacturer (we will notify you by email before shipping). However, there may be delays if the item is out of stock or during busy periods, in which case we will contact you each time.

Products will be delivered by Yamato Transport or Japan Post. Depending on the size of the package, it may be delivered to your mailbox.
Handling of defective products In case of defective products

We take every precaution to ensure the quality of our products, but if you receive a defective product, please contact us by email within 7 days of receiving the product.

We will cover the shipping costs for returns and exchanges, as well as the bank transfer fees for returns and refunds. If the replacement item is out of stock, we will return the item and refund the full amount by bank transfer.

・If the product you received is different from the product you ordered ・If the product is damaged or dirty
Returns Policy

We only accept returns of products if the product is defective or different from what you ordered. If you wish to return or exchange the product, please contact us within one week of receiving the product.

We also cannot accept returns in the following cases:

・Products that have been used ・Products that have been damaged or scratched by the customer ・Products that have lost the product label at the time of delivery

*Sale items cannot be returned or exchanged under any circumstances.

・About OLD & VINTAGE

OLD&VINTAGE products are second-hand and may be dirty or damaged. Please carefully check the product page before placing your order.

Antique dealer license No. 303260505787
Payment method and payment period

We accept the following payment methods:

・Credit card, smartphone payment, convenience store payment
Required fees other than the product price

Consumption tax (10%)
-Shipping costs for regular products are 900 yen for Okinawa Prefecture, and will be covered by our company for other prefectures.

Shipping for sale items is a flat rate of 900 yen nationwide.

・If you choose convenience store payment as your payment method, there is a payment fee of 220 yen.