Privacy Policy

Introduction Respot Ltd. (hereinafter referred to as "our company") considers the protection of personal information to be a social responsibility, and in order to manage and operate a website that customers can use with confidence, we have established the following "Handling of Personal Information on the Website" based on our "Personal Information Protection Policy."

Scope of handling of personal information The handling of personal information applies when you purchase products, contact us, subscribe to our email newsletter, etc. through our website.
Personal information collected when you use our website will be managed in accordance with our policy on handling personal information.

Purpose of Use of Personal Information In addition to providing this service, we may use the personal information and order information (including information regarding your order history) collected from you for the purposes set out below. We will not use your personal information for any purpose other than providing this service or the purposes set out below.
(1) To introduce our products and services to customers. (2) To process orders, confirm order details, and process changes on behalf of customers. (3) To respond to customer inquiries. (4) To request customers' opinions and feedback on our services. (5) To use the information for purposes for which we have separately contacted customers and received their individual consent. (6) To create statistical data categorized by customer attributes (age, address, etc.). (7) To provide and display information and services that match the preferences of each customer.

Regarding the safe management of personal information In order to ensure the accuracy and safety of personal information, we take reasonable safety measures to manage access to personal information, restrict the means of taking it out, and prevent unauthorized access, leakage, loss, destruction, tampering, etc. In the unlikely event that an accident involving personal information such as a leakage occurs, we will promptly take appropriate measures, including measures to prevent recurrence.

Regarding the entrustment of personal information We may entrust business to the extent necessary to achieve the stated purposes of use. In such cases, we will properly manage and supervise the business contractor.
(These subcontractors include shipping companies, printing companies for sending direct mail, and collection companies for unpaid product payments.)

Disclosure of personal information to third parties We will not provide or disclose personal information to third parties such as other businesses or individuals without the permission of the individual. However, this does not apply in the following cases.
(1) When the individual has given their consent to provide the information, (2) When disclosure is required by law by a public institution such as a government agency, or (3) When personal information is disclosed to a business partner related to the operation of this site. However, in such cases, the information disclosed will be limited to the necessary extent, and the recipient will be obligated to manage personal information through contracts, etc.

Other points to note regarding privacy on the Internet : (1) Please be aware that if you voluntarily disclose personal information on the Internet, such as on message boards, which are accessible to the public, that information may be collected and used by other users. If you make your email address public, you may receive unwanted messages based on the information posted there. You must be aware that you are posting information at your own risk.
(2) Third-party sites and services accessible through this website, or companies that collect personal information through sweepstakes, sales promotions, etc., have their own privacy and data collection regulations that are independent of our company. We do not assume any obligation or responsibility for the regulations or activities of these independent third parties.

Changes and notifications regarding the handling of personal information We may change the details of this handling of personal information without prior notice due to our business needs, the enforcement of new laws and regulations, amendments to existing laws and regulations, or other circumstances. If there are any changes, we will post an announcement on this website to notify you. Please check the latest content on this page when using the site.
If you have any requests or questions regarding the handling of personal information, retained personal data, etc., please contact us at the address listed below.

Personal Information Manager and Disclosure/Correction/Deletion The affiliation and contact details of the manager of members' personal information, as well as the contact details for members who wish to disclose, correct or delete their own personal information, are listed below. If you wish to disclose, correct or delete your personal information, please contact us by phone or email. Please note that we will need to confirm your identity when you contact us.

Contact for inquiries regarding the Personal Information Protection Policy: Respot Co., Ltd.
Personal Information Management Officer Kumiko Umeno

dim at noon
6-2-17 Chitosedai, Setagaya-ku, Tokyo 157-0071
03-6379-5564
dimatnoon@gmail.com