terms of service

Respot Ltd. (hereinafter referred to as "our company") has established the following terms and conditions for the use of the shopping site "dim at noon" (hereinafter referred to as "this site") operated by our company.

Article 1 Scope and Changes of the Terms

These terms and conditions apply to all matters relating to the use of the services provided by this site. Furthermore, we reserve the right to change these terms and conditions without obtaining prior consent from users.

Article 2 User

Anyone who browses, purchases, or otherwise uses the services of this site is considered a "user." By using the services of this site, the user is deemed to have agreed to these terms.

Article 3 Membership

After accepting these terms and conditions and completing the prescribed membership registration procedure, a person who has been approved by our company will become a "member." If our company determines that a person is inappropriate to be approved as a member, we may not approve their membership. Each member may only register one membership.

Article 4 Registration and Changes

All information provided by members to our company will be owned by our company. Members must promptly notify us of any changes to their registered information. Personal information will be handled in accordance with the privacy policy of this site.

Article 5 ID and Password Management

Members are solely responsible for managing and using the passwords they register on this site.
Transferring, buying and selling, lending, etc. of passwords is strictly prohibited.
The Company shall not be liable for any damages arising from the negligence of a member in the use of a password or the use of a third party. Any expression of intent made to the Company using a password will be deemed to be the valid expression of intent of the member corresponding to that password.

Article 6: Formation of the sales contract and compensation for damages

A sales contract will be concluded when our company has completed the acceptance process for the user's order. We shall not be liable for any damages incurred by the user as a result of using this site that are not related to the sales contract.

Article 7 Payment

Users shall pay for the products purchased through the services of this site using one of the payment methods specified by our company.
If you pay by credit card, you will be subject to the terms of a separate agreement between you and your credit card company. If a dispute arises between you and a third party such as the credit card company, the dispute will be resolved between the parties involved, and we will not be held responsible in any way.

Article 8. Return or exchange of goods

If a product different from the ordered product is delivered, if the delivered product has defects such as stains, scratches or breakage, or if our company determines that the product has a hidden defect, the user may return or exchange the product to our company within the period separately specified by our company, in accordance with the method specified in the usage instructions, etc. However, our company shall not be liable for any damages to the user for any hidden defects in the product.
The User may only make a return or exchange to our company as set forth in the preceding paragraph if the product is unused, the product's accessories, attachments, invoice, etc. are in the same condition as when delivered, and all other requirements separately specified by our company are met.
In the case of returns or exchanges due to customer convenience, shipping and handling fees shall be borne by the customer.
Users cannot return or exchange products to our company that have been used, products that have been delivered more than the period specified by our company, or products that are determined to have become damaged or soiled by the user.

Article 9 Prohibited matters

We prohibit users from engaging in any of the following activities or any actions that could result in any of the following: If a violation of this rule causes damage to us or a third party, the user in question will be liable for all compensation for such damage.

(1) Actions that are contrary to public order and morals. (2) Actions that are linked to criminal acts. (3) Actions that violate laws and regulations. (4) Actions that infringe the copyright or other intellectual property rights of our company, other members, or third parties. (5) Actions that infringe the property, privacy, etc. of our company, other members, or third parties. (6) Actions that cause harm to our company, other members, or third parties. (7) Actions that slander or libel our company, other members, or third parties. (8) Actions that interfere with the operation of our website, etc., or that damage our credibility. (9) All business activities that use the status of a member without our approval. (10) Election campaigning or similar actions, or actions that violate laws and regulations such as the Public Offices Election Act. (11) Actions that provide false answers to all surveys conducted by our company, including those related to the membership application process. (12) Actions that send or post harmful computer programs, etc. (13) Actions that involve the fraudulent use of IDs and passwords. (14) Other actions that our company deems inappropriate by the member.

Article 10 Cancellation of Membership

If any of the following conditions apply, we may cancel the membership of this site's shopping members or email newsletter members without prior notice or consent, and if we cancel the membership, we will cancel all rights that the member has against us.
・When a member violates any of the prohibited acts set out in Article 9 or any other provision of these Terms and Conditions. ・When the member's information provided at the time of joining or in subsequent questionnaires is found to be a deliberate false statement. ・When the member has used or allowed others to use their ID and password fraudulently. ・When the member has engaged in any fraudulent or inappropriate activity that the member does not approve of.

Article 11 Withdrawal

If a member wishes to withdraw from the services of this site, he/she must submit a withdrawal application to our company in accordance with the prescribed procedures.
Your membership will be cancelled once our cancellation procedure has been completed.
Even after you have completed the cancellation procedure, if you have ordered products but have not yet received them, we will ship the products and send you an email informing you that the shipment has been completed.
After canceling your membership, you will no longer be able to use your My Page or view information such as your order history.

Article 12 Copyright

We prohibit users from using any information provided through the services of this site beyond the scope permitted by copyright law, such as personal copying by the user, without the permission of the rights holder.
If a problem arises between a user and a rights holder or a third party due to violation of paragraph 1 of this Article, the user shall resolve the problem at his/her own responsibility and expense, and shall not cause any inconvenience or damage to our company.

Article 13 Cancellation of the sales contract

If any of the following applies to a user, our company may immediately terminate the sales contract with the user or take other appropriate measures without prior notice.
・When the user does not make payment to our company even after the payment deadline has passed. ・When the credit card company designated by the user notifies us of a default on their card. ・When circumstances are discovered that the user's ability to pay is in jeopardy. ・When the product is out of stock and cannot be delivered easily. ・When the delivery address is unknown or the delivery cannot be made due to an extended absence. ・When there is fraudulent or inappropriate behavior regarding the use of the services of this site. ・When the user violates these terms and conditions.

Article 14: Interruption and Suspension of Service

In the following cases, we may suspend or discontinue all or part of the services on this site without prior notice or consent from users. We shall not be liable for any disadvantage or damage suffered by users as a result of the suspension or discontinuation of services on this site.
・In the event of regular maintenance or updates of this website or an emergency. ・In the event that it becomes difficult to continue operating this website due to force majeure such as fire, power outage, natural disaster, or other unforeseen circumstances. ・In other cases where our company determines that it is necessary to suspend the system or services.

Article 15 Changes and cancellations of service content

If we deem it necessary, we may change or discontinue the content of the services on this site without prior notice or consent from users.We shall not be held responsible for any disadvantage or damage caused to users as a result of changing or discontinuing the services on this site.

Article 16 Other Disclaimers

We shall not be liable for any damage suffered by users or third parties due to delays or interruptions in the provision of services on this site, regardless of the reason.
We make no guarantees whatsoever regarding the accuracy or suitability for a particular purpose of the services on this site or the information obtained through the use of the services, and we assume no obligation or responsibility, including an obligation to investigate such matters.
We shall not be liable for any damages incurred as a result of information obtained through the use of the services of this site.
If we are liable for compensation to a user, the amount of compensation we are liable for will be limited to the purchase price of the product that constitutes the cause of compensation, and we will not be liable for any compensation beyond that.
If a dispute arises between a user and another user or a third party regarding the information or services provided through this site, the user shall resolve the dispute at their own expense and responsibility and shall not cause any damage to our company.
We shall not be liable for any problems arising from the disclosure of members' registration information pursuant to Article 4.

Article 17 Agreed Jurisdiction Court

Any dispute arising from or related to these Terms and Conditions or the services of this site shall be submitted to the Tokyo District Court as the court of first instance. If the User is obligated to pay damages due to the User's violation of these Terms and Conditions and we employ an attorney to collect the claim, the User shall also be responsible for the attorney's fees pursuant to the attorney's fee regulations.

Article 18 Governing Law

The establishment, validity, performance and interpretation of these Terms and Conditions shall be governed by Japanese law.

Article 19 Changes to Terms

We may change these terms and conditions at any time without prior notice or consent from users.
If we change these terms and conditions, all terms and conditions relating to the use of the services of this site will be governed by the changed terms and conditions, which will take effect from the time they are posted on this site.
If we change these terms and conditions, we will notify users by posting the change on this website.

Supplementary Provisions:
Published on September 18, 2022